Feedback, Requests, Bugs | TheFileConverter.app

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Feedback, Requests, Bugs

💡 Welcome to The File Converter App Feedback Board ! We want to make converting files as simple and reliable as possible, and your input helps us get there. Feedback → Share your experience using the converter. Requests → Suggest new file formats or features you’d like us to support. Bugs → Let us know if a conversion didn’t work as expected. Every suggestion helps us improve — thanks for helping shape the future of The File Converter App! 🚀

JPG resize doesn't work

Image is 6240x4160. I am choosing 1200 x 800 in settings. JPG > JPG. The image is regenerated (file size is different), but pixel dimensions are the same as original.

Stuck at Loading FFmpeg

.ts files

The site detects .ts files as what I presume are TypeScript documents, but the file extension can also apply to the "MPEG transport stream (MPEG-TS, MTS) or simply transport stream (TS)" container format. For file extensions that can have multiple purposes like this, the site could use an "if then" so the user can select what type of document it is, or the site can read the file and determine it based on the content.

PDF -> PNG error

This is an error, but I didn't see where to submit it. When trying to convert a PDF to PNG I received this message: Error Failed to convert image: FailedToExecuteCommand `'gs' -sstdout=%stderr -dQUIET -dSAFER -dBATCH -dNOPAUSE -dNOPROMPT -dMaxBitmap=500000000 -dAlignToPixels=0 -dGridFitTT=2 '-sDEVICE=pngalpha' -dTextAlphaBits=4 -dGraphicsAlphaBits=4 '-r72x72' -dPrinted=false '-sOutputFile=/tmp/magick-_RdPoUOOnAmqnbUiOj0x4rpzcNhODHAm%d' '-f/tmp/magick-bg2FSouv7HMzklzJ8AdXQmLPxegODHAm' '-f/tmp/magick-c60K4cuSfyiuGATNypgiGEMrIWfoANml'' (-1) @ error/delegate.c/ExternalDelegateCommand/518